Hyatt Ziva Cancun: My Site Inspection at a 5-Star Family Resort
By Amy Davoli, CTA, Owner · Travel & Cruise ConsultantVisited June 2023 · 5 min read
Quick takeaways
- Hyatt Ziva Cancun sits right on Punta Cancun, the tip of the Hotel Zone, with about 270 degrees of ocean views.
- It’s really three experiences in one: the main family area, Club rooms with their own check-in and lounge, and Turquoize, an adults-only (18+) tower with its own pool and bar.
- Dining is reservation-free, with lots of à la carte restaurants to choose from.
- It’s a fantastic fit for families and multi-generational groups. Just know there are no waterslides here!
Every now and then I visit a resort and walk away thinking “okay, THIS is the one!” Hyatt Ziva Cancun was one of those. If you’re looking for a 5-star all inclusive in Cancun that works for the whole family, keep reading!
My site inspection at Hyatt Ziva Cancun
I did a site inspection at Hyatt Ziva Cancun in June 2023 and holy smokes, I don’t even know if I have the words to tell you how incredible this property is! I’m still thinking about it. The views, the pools, the food… and honestly, my photos really don’t do it justice.



I have so many more photos and videos, and I’m always happy to answer any questions you have about this resort!
Hyatt Ziva Cancun, I’ll be back!
The location is unreal
Hyatt Ziva Cancun sits right on Punta Cancun, the corner of the “7” that the Cancun Hotel Zone is shaped like. That gives you about 270 degrees of ocean views! At some points I literally felt like I was on my own little island, because you can see water all around you.
You can look south down the Cancun strip, west toward Playa Mujeres, and straight across to Isla Mujeres. And because you’re right at the tip of the Hotel Zone, you’re close to the shopping, restaurants and nightlife if you want a night off the resort.




Three resorts in one
This is what really sets Hyatt Ziva Cancun apart. The property has three distinct areas, so everyone in your group can find their happy place:
- The main family area with family-friendly rooms and suites, including lots of options with sofa beds.
- Club rooms with their own check-in and the Ziva Club lounge for premium drinks, snacks and continental breakfast.
- Turquoize, an adults-only (18+) oceanfront tower with its own pool and bar. Some suites even have swim-up infinity pools and hot tubs on the balcony!
That makes it perfect for multi-generational trips. The grandparents (or the parents!) can sneak away to Turquoize for some quiet time while the kids enjoy the family side, and everyone meets up for dinner.
Amy’s tipAn adults-only section with its own pool and bar is something you don’t find at many family resorts. If you’re travelling as a big group with different ages, ask me about mixing room types here.
Dining with no reservations
When I visited, dining here was reservation-free with no limits on the à la carte restaurants. I honestly lost count of how many options there were! It’s such a nice change from resorts where you’re stuck booking dinner times on day one.



The rooms
The rooms are bright, modern and spacious, with plenty of room for families to spread out. There’s a big range to choose from, from resort view and ocean view rooms to oceanfront suites, Club rooms and the Turquoize suites. Many of the family rooms come with a sofa bed, which is a huge help when you’re travelling with kids.


Amy’s tipRoom categories and views vary a lot here, so let me help you pick the right one for your group. The view is a big part of the magic at this resort!
Who I’d recommend it for
- Families who want a true 5-star all inclusive in Cancun.
- Multi-generational groups who want adults-only space and family space in one resort.
- Couples who want luxury but still want to be close to the action in the Hotel Zone.
- Anyone who wants those ocean views. Seriously!
Good to know
Hyatt Ziva Cancun does not have waterslides or a waterpark. If your kids are all about the slides, I have other Cancun and Riviera Maya resorts I love and can point you to those!
Ready to see Hyatt Ziva Cancun for yourself? I’ve been there, and I’d love to help you plan your stay! Email me at adavoli@travitudetravelgroup.ca and let’s start planning.
FAQs
Is Hyatt Ziva Cancun good for families?
Yes! It’s one of Amy’s top picks for families in Cancun, with family-friendly rooms and suites, lots of dining choices and plenty of space for everyone.
Does Hyatt Ziva Cancun have an adults-only section?
Yes. Turquoize is an adults-only (18+) oceanfront tower with its own pool and bar, so adults travelling with family can still have their own quiet space.
Do I need dinner reservations at Hyatt Ziva Cancun?
When Amy visited, dining was reservation-free, so you could simply head to whichever restaurant you were in the mood for.
Does Hyatt Ziva Cancun have waterslides?
No, there are no waterslides or waterpark at this resort. Ask us about Cancun and Riviera Maya resorts that do!
Where is Hyatt Ziva Cancun located?
It’s on Punta Cancun at the tip of the Cancun Hotel Zone, with ocean views in almost every direction and easy access to Hotel Zone shopping and nightlife.


